ChatGPT

+

Aiva

Bringing Conversational AI to Every Nursing Workflow

More than 40 healthtech systems. One seamless experience for nurses.

Hospitals have invested billions of dollars in digital technology, yet many nurses still spend much of every shift navigating disconnected applications instead of caring for patients.

The Electronic Health Record (EHR) is only part of the challenge. Nurses also interact with work order systems, dietary software, clinical references, patient education platforms, interpreter services, secure messaging, smart room controls, and countless other applications—each with its own interface and workflow.

The result is unnecessary administrative burden, delayed documentation, clinician frustration, and millions of dollars in lost productivity.

ChatGPT and Aiva offer a different approach.

Instead of asking nurses to master dozens of applications, hospitals can give them a single conversational assistant that understands natural language and completes work across their existing technology ecosystem.

Turn Conversations into Clinical Action

ChatGPT has become the world's most widely recognized conversational AI because interacting with it feels natural. Clinicians simply ask for what they need instead of learning menus, commands, or workflows.

Aiva extends ChatGPT into the clinical environment by securely connecting it with the hospital systems nurses use every day, including:

  • EHRs like Epic and Oracle Cerner
  • Work order platforms such as ServiceNow
  • Policies and procedures from Wolters Kluwer and Elsevier
  • Messaging systems like TigerConnect, Voalte and Vocera
  • Dietary systems including CBORD and Computrition
  • Patient experience platforms such as GetWell, Vibe, pCare, Aceso, and Sonifi

Rather than opening each application separately, nurses simply describe what they need in plain language. Aiva translates those requests into actions across the appropriate systems, allowing ChatGPT to become a single conversational interface for the hospital's technology ecosystem.

One Request. Multiple Systems.

Clinical work rarely happens in a single application.

A nurse might simply say:

"Mrs. Patterson in 412 finished about half her lunch. I just repositioned her, her call light isn't working, and I need the fall prevention protocol."

Behind the scenes, Aiva orchestrates multiple workflows simultaneously.

  • The patient turn is documented in the EHR.
  • Meal intake is recorded.
  • A maintenance request is submitted.
  • The appropriate clinical protocol is displayed.

Instead of several minutes spent navigating different systems, the entire workflow becomes a single conversation.

One Conversational Front End for Hospital Technology

Rather than replacing existing technology investments, ChatGPT and Aiva make those investments dramatically easier to use.

Nurses can:

  • Review patient assignments
  • Check vital signs
  • Document directly into the EHR
  • Submit maintenance requests
  • Retrieve hospital policies and procedures
  • Launch patient education
  • Control smart room devices
  • Access information from multiple systems without switching applications

ChatGPT + Aiva provides the intelligence and healthcare connectivity. Together, they turn natural conversation into real clinical work.

50%

Reduction in Incidental Nursing Overtime  

Demonstrated Clinical and Financial ROI

Health systems using Aiva have reported measurable improvements in nursing efficiency, documentation quality, and staff satisfaction.

Cedars-Sinai Medical Center has presented outcomes including:

  • Documentation delay reduced by up to 90%
  • Documentation compliance increased by 4%
  • Incidental nursing overtime decreased by 50%
  • Press Ganey nursing-sensitive scores increased by 37%

Organizations also monitor improvements in technology utilization, patient throughput, clinician satisfaction, and staff retention as conversational AI becomes part of everyday workflows.

Enterprise AI Built for Healthcare

Healthcare organizations require far more than impressive AI—they need enterprise-grade security, governance, privacy controls, and scalability.

OpenAI offers enterprise and healthcare-focused deployments that include administrative controls, enterprise security features, and options designed to support healthcare organizations. Business and Enterprise customer data is not used to train OpenAI's models by default, helping organizations maintain control over their information.

Combined with Aiva's healthcare integration platform and deep clinical workflow expertise, hospitals gain an AI solution built specifically for the realities of patient care.

Proven in Real Hospital Environments

Even great technology can fail without thoughtful implementation.

For nearly a decade, Aiva has helped health systems successfully deploy conversational technology across complex, highly regulated clinical environments.

By working closely with hospital and nursing leadership, IT teams, and frontline staff, Aiva helps organizations achieve rapid adoption and measurable operational improvements.

Our implementation methodology includes:

  • Clinical workflow discovery
  • Configuration and integration
  • Nurse and staff training
  • Governance and communication planning
  • Change management
  • Performance measurement
  • Ongoing optimization

By working closely with hospital and nursing leadership, IT teams, and frontline staff, Aiva helps organizations achieve rapid adoption and measurable operational improvements.

HIPAA-compliant integrations across more than 40 healthcare systems
Clinical workflow orchestration across multiple applications
Millions of real-world healthcare voice interactions
Deep expertise in nursing workflows
A proven implementation and change management methodology
Industry-leading conversational AI
Natural language understanding
Fast, intuitive user experiences
Enterprise-scale AI infrastructure
Healthcare-ready deployment options
One conversational assistant for virtually every nursing workflow
A unified AI front end for the hospital's existing technology stack
Higher utilization of existing software investments
Reduced documentation burden
Better clinician, patient, operational, and financial outcomes

Unlock More Value from Your Existing Technology

Hospitals don't need another standalone application.

They need a way to make every existing application easier to use.

By combining ChatGPT's conversational intelligence with Aiva's healthcare integration platform, health systems can simplify clinical workflows, reduce administrative burden, increase utilization of existing technology investments, and give nurses more time to focus on what matters most: delivering exceptional patient care.

Bring conversational AI to every nursing workflow with ChatGPT and Aiva.