Nurses are constantly on the go, so their provisioned smart phones have become an indispensable tool. With an AI app like Gemini on the phone, they can execute tasks without having to sit at workstations, log into various systems, navigate different interfaces and spend their days clicking and typing.
Aiva Health has integrated into more than 40 hospital systems so that any task can be AI-controlled. These tasks and systems include:
Aiva can orchestrate across multiple tools in a single conversational command. For example, a nurse might say, "I just turned Mrs. Patterson in 412. She finished about half her dinner, her call light is broken, and I need the fall prevention protocol.”
Aiva simultaneously documents the patient turn and meal in the EHR, files a work order and displays the fall prevention protocol. This saves nurses minutes per task and hours per shift.
Aiva has demonstrated time savings and other benefits from conversational AI with thousands of nurses at health systems across the U.S., including Cedars-Sinai Medical Center, Northwestern Medicine and BayCare Health.
Health systems see AI as an opportunity to end the fragmentation plaguing their tech stacks. While most have many different AI initiatives, they ultimately need all of their staff-facing tools to work together under a single interface.
Gemini is that interface, and Aiva is the orchestration layer for those tools. Aiva’s platform powers more than 6,000 hospital rooms, handling millions of voice interactions across multiple technologies.
Today’s Smart Hospitals require staff to focus on patients not keyboards and menus. Gemini and Aiva replace those clunky interfaces with conversational UI, improving utilization and satisfaction.
As any CIO will tell you, great technology is only the start: without effective implementation, even the best new systems will fail. Aiva has nearly a decade of experience deploying and supporting voice technology in the complex, fragmented and highly-regulated world of hospitals.
Our success is due to a combination of high-touch partnership, self-service tools and a proven playbook for discovery, configuration, training, communication and ongoing support. We work closely with EIS teams and nursing governance structures to establish operating metrics and tailor solutions that staff own from day one through enterprise expansion.
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AI assistance has an immediate impact, thanks in part to how easy it is to start using. For example, Aiva client Cedars-Sinai Medical Center has presented ROI metrics to AMIA, AONL and AHA, including:
Other metrics to focus on include an increase in patient turnover and a decrease in staff turnover.
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