Aiva, the Amazon- and Google-funded leader in voice-powered care, is looking for a Client Success Specialist.
Aiva improves caregiving for patients, residents and their caregivers. We put Amazon Echos, Google Homes and other voice assistants into hospitals and assisted living facilities. The voice assistants give users hands-free entertainment and control over lights, TV, thermostats and shades, but more importantly they improve communication with caregivers. When you say what you need, Aiva understands and routes your request to the most appropriate person. Caregivers use our mobile app to quickly respond and manage requests, as well as push communications back through the voice assistant.
The Client Success Specialist plays a critical role in launching and supporting new clients. If you enjoy helping people and are comfortable using software, we’d like to talk.
Here’s what you’ll do:
Our ideal candidate has the following:
If that sounds like you, please send your resume or a link to your LinkedIn profile to email@example.com.
Aiva is transforming healthcare one voice at a time. We use Amazon Alexa, Google Assistant and other voice assistants to empower patients and seniors throughout their care journey. They enjoy more entertainment options, better control of their environment and closer communication with their care team. For example, when you tell Aiva what you want, she understands and routes your request to the most appropriate caregiver, who uses our proprietary mobile app to triage and respond to requests in their own voice. You can also use Aiva to control smart devices, like TVs, lights, shades and thermostats, as well as to make hands-free phone and video calls.
Aiva is based in Los Angeles. We have an office in West Hollywood but are nearly 100% remote for the time being. Hospital clients include Cedars-Sinai Medical Center and Boston Children’s Hospital, and post-acute clients include Amica Senior Lifestyles and LifeCare Services. Aiva investors include the Google Assistant Investments Program, the Alexa Fund, Act One Ventures, Mucker Capital and the Cedars-Sinai Accelerator. We are growing quickly and looking to expand our team.
To learn more, please send your resume to firstname.lastname@example.org.